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When every second counts, precision matters.

Phase 3 automated dispatching and alerting that saves lives and property

First responders need a clear, understandable voice.  They need a highly available system that can be configured and updated as their needs change.  They need a system optimized for their health and safety.  These have been the hallmarks of Locution through the first two phases of automated fire station alerting.

Locution is excited to announce the third phase of automated fire station alerting: Full View technology, that builds on the first two phases and puts you in control.

 

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Phase 1:

Automated Audio & Visual

Phase 1 focused on automating station visual and audio alerting hardware. This improved response times, often saving precious seconds. Later enhancements to zoning and ramped alerting have improved the health and safety of first responders.

The Locution Difference: Open architecture to quickly adopt the latest innovations along with powerful configurability.

  • Intuitive, advanced zoning and the ability to choose from the latest ramped audio and visual alerting to improve first responder health and safety.
  • Advanced tones and paging, configurable at the station level, to help reduce response times.
Phase 2:

Automated Voice Dispatch

Phase 2 introduced automated voice technology. Locution introduced Complete Human Voice technology that provided clear, consistent, and concise dispatches. Response times often improved by more than 30 seconds.

The Locution Difference:  Locution introduced Complete Human Voice technology to provide the most understandable dispatches with no reliance on cloud connectivity.

  • First responders hear the same clear, consistent voice with the pronunciations they expect… every time.
  • Never worry about losing cloud connectivity as the voice is stored on-site at each station.
Phase 3:

Full View

Phase 3 focuses on empowering customers to monitor and update their systems. Customers need to know at a glance that everything is operating and configured properly. They also need to be able to view their settings and make changes themselves.

The Locution Difference: View and modify configuration settings, with hybrid cloud providing additional DR protection.

  • Confirm at a glance that the system is operating and configured properly.
  • Full file validation with the ability to update or rollback software versions and configuration settings.
  • Hybrid cloud architecture automatically stores software and settings offsite, providing an additional DR safety net.

 

Learn More About Locution Innovations and Advantages:

Solutions

Fire station alerting solutions that are clear, concise, and consistent… with mission critical redundancy.

And you are in control.

The voice that first responders hear is critical.  Locution’s architecture is built on the most understandable voice we could provide: a complete human voice rather than a syllable-based voice.  The clarity and consistency is remarkable.  Inflections are natural.  Pronunciations are localized to what is familiar to your first responders.

Locution designed for mission critical operation throughout.  Redundancy is built-in, not an afterthought.  There is no dependence on cloud availability to operate.  Your audio database and system configuration settings can be duplicated offsite for additional redundancy.

Locution is now leading the automated fire station alerting into its third phase with Full View techology that puts you in control.

 

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Improve dispatching workflows with our Comm Center solutions

Seconds matter.  Our automated fire station alerting solutions reduce call stacking issues while improving response times and accuracy.  We’ve created an intuitive interface to reduce stress for dispatchers… while also reducing response times.

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Dispatchers Screen Status GUI

Reduce turnout times with our in-station and mobile alerting solutions

Locution’s industry-leading fire station alerting and automated dispatching solutions are optimized for speed.  Our voice database is stored on-site, at each station, which greatly reduces call stacking issues during peak periods with simultaneous dispatches.  Customized tones and alerts quickly convey important information, such as type of incident, units being dispatched, and more.  Our handheld app puts information at the fingertips of first responders, wherever they may be.

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In-station software on a monitor and mobile app screens built for first responders.

Improve the health and safety of your first responders

Architecture matters.  Locution’s advanced zoning capabilities allow first responders to optimize their health and safety.  They are in control of when they are awakened.  Alerts are ramped per the recommendations of the latest medical research.  Locution’s non-proprietary hardware architecture means that you have the widest possible choice of hardware, including access to the latest innovations for audio and visual alerting.

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Volume control, lighting, and visual devices that improve health and safety.

Why Locution

Your mission is our mission.

Locution systems has been focused exclusively on two goals since 1993.

How to provide the most accurate, fastest, and highest availability alerting to fire stations to save lives and property.

And how to improve the health and safety of first responders.

Now with Full View technology, you can be in control of your system as never before.

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Fire & Battalion Chiefs

Fire & Battalion Chiefs

Improve dispatch times and the health and safety of your team.  Partner with the premier FSA provider for best-in-class performance today and in the future.  Share the system across agencies with a highly configurable solution.

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First Responders

First Responders

Communication is fast, clear, and consistent.  Hear the same clear voice with the right localized pronunciations, every time.

First responder health and safety are improved.  Powerful zoning puts you in control of when to be awakened.

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Dispatchers

Dispatchers

Our intuitive dispatcher interface works within your existing process, to make your job easier.  Interact with your CAD as you do today.  Once you commit the dispatch, Locution automates the audio, paging, alerts, and more.  You are able to focus on the caller.

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System Administrators

System Administrators

Fire station automation systems can and should have a long life.  Locution has introduced Full View technology to put you in control to monitor and update your system.  We are here to be your trusted partner, today and in the future.

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CUSTOMER SUCCESSES

Results of using Locution Systems automated dispatching and alerting

A red truck driving along a city street, showcasing its vibrant color against the urban backdrop.

“Prior to Locution, there were times where trucks were dispatched to the wrong address. The issue was typically because the dispatcher’s voices were not clear and the responders misunderstood.

Since we’ve implemented Locution, there hasn’t been a single dispatch to the wrong location in 5 years.”

Phillip B.

Fire Chief

Read the customer success story

A firefighter seated in the driver's seat of a fire truck, ready for action in emergency response.

“The previous solution was ‘band-aided together.’ Locution solved all our pain points and shaved 40 seconds off average response.

You don’t have to listen to too many agencies with competitor’s systems to realize that Locution has an extreme advantage on audio quality.”

Dave T

Director (retired)

View more customer success stories

40seconds

off average response

A man stands outdoors, holding a radio close to his chest, with a thoughtful expression on his face.

“We saw a 40 % reduction in the time it took between receiving the 911 call and beginning to process that and dispatching those fire trucks.

What was a new and cutting-edge thing is now part of our DNA.  Our Locution System pronounces street names the same (way)… and operates without missing a beat.  In a 911 environment, that’s so important.”

Tom J

Fire Chief

View more customer success stories

40%

reduction in time to dispatch

First Responder’s Resource Center

Expertise and partnership matter

Step by Step RFP Template

Get a sample RFP document to use when soliciting proposals for fire/EMS station alerting systems. This includes key points to ensure that you are specifying best practices for reducing response times and errors, improving system availability and improving the health and safety of first responders.

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RFP template document preview

PrimeAlert® Fire Station Alerting System Brochure

Learn more about our innovative fire station alerting solutions and what they can do for you.

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PrimeAlert® Fire Station Alerting System Brochure preview

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Events We’re Attending

Stay connected with our team as we attend top industry conferences and networking events. Discover new insights, connect with experts, and explore the latest innovations with us.

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Ready to reduce response times?

Let us show you how Locution Systems can help.

Meet with our solution specialists to find the best fit for your needs.

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