October 21, 2013|Press Release
GOLDEN, Colo., Oct. 21, 2013 – Locution Systems, Inc. (www.locution.com), the provider of the PrimeAlert® Fire Station Alerting (FSA) System for fire and EMS departments, today announced it has created a new Customer Account Manager position, and has hired Dustin Abolila to fill the position. As a customer account manager, Mr. Abolila will round out the Locution staff and provide a variety of support activities for Locution Systems’ growing base of customers.
Mr. Abolila will be assisting with Locution customers after their deployments of the Locution PrimeAlert Fire Station Alerting System. He will be the primary contact for customers who already have deployed the Locution Fire Station Alerting System as the primary contact for answering customer questions on everything from system features and functions, and additional equipment purchases to finding the right contact in the company for whatever questions they have.
Mr. Abolila has a strong professional background with experience in human resources, operations, sales, and customer service in a variety of businesses and industries, which makes him an excellent choice as a customer account manager.
“Locution Systems is growing, its customer base is growing, and the Locution PrimeAlert® Fire Station Alerting System now is serving more than 30 million people in small, medium, and large communities throughout the United States and Canada,” said Glenn Neal, president and founder of Locution Systems. “As a result, this was an ideal time to create a new customer account manager position. Mr. Abolila is an organized, helpful, service-oriented individual, and he’ll be the ‘go-to’ person when customers have questions or need help that does not involve tech support questions.”
Founded in 1993, Locution Systems, Inc. offers the PrimeAlert® Fire Station Alerting (FSA) System. The PrimeAlert® Fire Station Alerting System from Locution Systems is a modular suite of fire station alerting technologies for fire and EMS departments including: automated voice alerting (with two voice options available and two product versions available: IP network and radio); lighting and visual alerting devices and displays for fire stations; zoned alerting for multi-unit fire stations; fire station mechanical control technologies for automated control of apparatus bay doors, traffic signals, gates, and shut-off of gas stoves at fire stations; and fire station sound systems. Locution Systems’ PrimeAlert® Fire Station Alerting System integrates with standard Computer-Aided Dispatching (CAD) systems operating in most 911 communication centers. Locution Systems’ FSA system is being used in many major cities and counties throughout North America, and has been proven to speed response times to medical emergencies and fires, reduce stress for 911 dispatchers, reduce stress and sleep deprivation for first responders; and reduce 911 “call stacking during times of high 911 call volume. Locution can be reached at (303) 301-7300, or www.locution.com.
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