Locution Systems, Inc. Commissioned To Provide Automated Dispatching System, Fire Station Controls To City of Edmonton, Canada
Edmonton is first Canadian city to install Locution Systems’ advanced automated dispatching/alerting system; System already in use in Los Angeles, Chicago, Seattle and more
GOLDEN, Colo., July 26, 2006 – Locution Systems, Inc., a provider of advanced, automated public safety dispatching and fire station control technology, today announced that it has been commissioned to provide its automated dispatching and fire station alerting system to the city of Edmonton, Canada. Edmonton is the first Canadian city to install Locution Systems’ public safety alerting system, which already is installed in many small, medium and large cities and counties throughout the United States. Specifically, Locution Systems will install its flagship product, CADVoice® Fire Station, along with the radio dispatch version of CADVoice®, in Edmonton.
The dispatching portion of the CADVoice® system automatically creates and sends a clear, accent-neutral dispatch announcement about a fire or medical emergency to designated Fire Rescue and Emergency Medical stations and/or rescue units in the field. This announcement is created at the point when 911 dispatchers “commit” the incident – which occurs after they have reviewed and approved the emergency information generated by the emergency communications center’s Computer-aided Dispatch (CAD) system. This automated dispatch (assembled by the computer) then is sent to the designated fire stations that will respond to the fire, accident, or medical emergency.
Simultaneous with the CADVoice® dispatch announcement at the designated fire station, the system then automatically activates alarms and displays status information on display devices in the fire station, indicating which rescue units need to respond to the emergency. In addition, the system can automatically activate garage bay doors, visual indicators such as light bars and LED reader boards, and appliances such as stoves.
“One of the key benefits of our automated dispatching and alerting system is that it both alerts rescue crews with lights and display equipment and provides a fully automated, natural-sounding dispatch created from a pre-recorded human voice,” noted Glenn C. Neal, Locution Systems president and founder. “Providing a fully automated dispatch makes the 911 dispatch center much more efficient, and directly leads to lower stress for dispatchers, which is a key factor in the high employee turnover rates experienced by most public safety departments,” said Neal. “In addition, response times are improved because the dispatch announcement always is delivered in a clear, consistent voice, in the same order – and multiple dispatches can be sent to multiple locations simultaneously. These functions can significantly improve response times.”
An additional radio version of CADVoice® will be implemented and provide an additional means for Edmonton Fire Rescue and Emergency Medical Services crews to be alerted over their radio system.
“Edmonton’s Fire Rescue and Emergency Medical Services are committed to providing the highest level of emergency service to Edmontonians by leading the country in adopting new technologies and best practices from around the world,” noted Terry Owen, Director of Technical Services for the City of Edmonton, Emergency Communications and Resources branch. “The Locution system is one that fits in with our overall approach of using proven technologies that offer leading edge capabilities. The CADVoice® technology will allow our dispatchers to be even more efficient and consistent when it comes to dispatching units, which should improve our already excellent response times. As well, we can control station equipment and add new notification technologies like light bars with unit-specific colours and reader boards right beside the wall maps that display the event location.”
About Locution Systems, Inc.
Founded in 1986, Locution Systems, Inc. offers a comprehensive suite of automated dispatching, zoned dispatching for multi-unit fire stations, and fire station alerting and control technologies for public safety applications (fire and EMS). Locution Systems’ CADVoice® automated dispatching and alerting products are based on the most advanced public safety technologies on the market today. Locution Systems’ products feature software-driven technology that’s more cost-effective to maintain than traditional hardware-based systems. The CADVoice® product line integrates with standard Computer-Aided Dispatching (CAD) systems operating in most 911 communication centers. Locution Systems’ products are being used in many major cities and counties throughout North America, and have been proven to speed response times, as well as reduce 911 “call stacking”, stress for dispatchers & responders, and operational costs. Locution can be reached at (303) 932-0014, or www.locution.com.
CADVoice® is a registered trademark of Locution Systems, Inc.
Sitemap